Cookies

Welcome to the website https://www.competition.total.com. By connecting to or browsing the website, you agree that you have read, understood and accepted, without limitation or reservation, the personal data and cookies management policy (the “policy”) and our terms and conditions of use. Please note that other terms and conditions and personal data protection policies apply to other Total Group websites, and we recommend that you read them carefully.

The policy aims to inform you of the rights and freedoms that you can exercise in respect of our use of your personal data and describes the measures that we take to protect these data.

TOTAL COMPETITION is the “data controller” with responsibility for processing the personal data used to manage the website. These processing operations are carried out in accordance with the applicable law.

 

1. Purpose of processing, legal basis, the period of storage and types of data collected

When you visit the website, you may need to provide us with a number of items of personal data, such as your first name and surname, in order to use the services available.

The data controller processes your personal data for the purposes of providing the services and for its legitimate interest.

In particular, we may collect some items of your personal data for the purposes of external communication in order to answer your requests for information.

In our online forms, the mandatory fields are marked with an asterisk. If you do not provide answers to the mandatory questions, we will not be able to provide you with the service(s) requested.

Your personal data will not be processed subsequently in a way that is incompatible with the purposes described above or below the collection forms. Your data are kept for no longer than necessary for processing.

 

2. Recipients of data

Your personal data may be communicated to one or more of the data controller's departments or to Total Group companies and one or more partners, independent distributors or subcontractors.

If you leave a comment intended to be posted online, we may be required to publish some of your personal data on the website. Given the characteristics of the internet, namely the unrestricted capture of published data and the fact that it is difficult, or even impossible, to control how third parties can use these data, we hereby inform you that you can object to this publication by contacting us as explained in article 5 below.

 

3. Data Transfers

Any transfer of data to a country outside the European Economic Area shall be carried out in accordance with the applicable regulations and in such a way as to protect your data appropriately. 

For the purposes of the services provided on this website, your data may be transferred to recipients located outside the European Union.

For this reason, the Total Group has adopted “Binding Corporate Rules” (BCR) governing intra-Group transfers of personal data originating in the European Economic Area.

For data transfers not covered by the BCR, to countries outside the European Economic Area, other guarantees are provided.

You can request a copy by contacting us as explained in article 7 below.

 

4. Data security and confidentiality

The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorised third parties.

 

5. Cookie management

 

5.1. Principle.

A cookie is a file which enables a website to save information relating to your computer’s browsing of the website (e.g. number of visits, number of pages viewed, etc.), to make your visits to the website smoother.

You can at any time delete the cookies stored on your computer, object to the storage of new cookies and receive a notification before new cookies are stored by changing your browser settings using the instructions below (“Types of cookies, cookies and statistics, and settings”).

Please note that if you remove a cookie or object to the storage of cookies on your device, you may not be able to use some of the website's services.

 

5.2 Types of cookies, cookies and statistics, and settings.

The cookies that may be stored on your server when you browse the website are cookies which are intended solely to enable or facilitate electronic communication or which are strictly necessary to provide the service you are requesting (language cookies, login cookies, etc.), or statistics cookies or other cookies in accordance with the conditions below.

When cookies require your agreement before they can be saved, we ask you for this agreement via the “find out more” link displayed on the first page of the website that you land on, in which it is made clear that by continuing to browse the website you accept these cookies.

5.2.1 Which cookies are stored?​

  • Cookies issued by the data controller
  •  

    Cookie

    Description

    Duration

    Site (has_js)

    Contains information on the navigation session and gives the user access to the website

    Deleted at the end of the session

    Site (cookie_agreed)

    Registers the user’s choice regarding cookies

    13 months

    Drupal.language

    Drupal cookie configuration (language redirection)

    7 days

    Drupal_language_redirection

    Drupal cookie configuration

    1 year

    Drupal.tableDrag.showWeight

    Drupal cookie configuration

    1 year

    authorized_config

    Allows knowledge of what services were rejected/accepted by the user

    1 year

    getaquote

    Registers the user’s choice on the Find My Product webform

    1 year

    cookie-agreed

    Cookie created by “Smile” to retain the user’s choice on cookies within the GDPR scope

    1 year 1 day

     

  • Cookies issued by third parties
  • Cookie

    Description

    Duration

    __unam

    Cookie offered by ShareThis to activate content sharing

    9 months

    _trossion

    Allows displaying of offers adapted to the interests of the user on the internet (doubleclick.net)

    1 year et 1 month

    _troRUID

    Allows displaying of offers adapted to the interests of the user on the internet (doubleclick.net)

    6 months

    _troSYNC

    Allows displaying of offers adapted to the interests of the user on the internet (doubleclick.net)

    6 months

    utag_main

    Used by Tealium

    1 an

     

  • Statistics cookies
  • Cookie

    Description

    Duration

    _ga

    Cookie used by Google Universal Analytics, allowing user identification through a unique ID generated randomly

    1 year

    _gid

    Cookie used by Google Universal Analytics, allowing user identification through a unique ID generated randomly

    24h

    xtant

    Cookie used by AT Internet (Analytics) containing a technical value linked to the identified visitors management. Used by XITI.

    6 months

    xtat

    Cookie used by AT Internet (Analytics) containing a textual ID linked to the identified visitor. Used by XITI.

    6 months

    xtvrn

    Cookie used by AT Internet (Analytics) containing a technical value linked to the identified visitors management. Used by XITI.

    6 months

    _utma

    Cookie used by Google Analytics to identify a visitor

    2 years

    _utmz

    Cookie used by Google Analytics to identify the entry point of the visitor on the website, the device, the campaign (if configured through a tracker or AdWords) and the search request

    6 months

    atuserid

    Cookie used by AT Internet (Analytics) to identify the website visitors in first-party cookie (PS : this cookie is not calling a domain name different from the website). Used by XITI.

    1 year 1 day

    dtCookie

    Cookie used by Dynatrace (Analytics) containing the session ID (performance tracking)

    1 minute

    dtLatC

    Cookie used by Dynatrace (Analytics) containing the session ID (performance tracking)

    1 minute

    dtPC

    Cookie used by Dynatrace (Analytics) to identify the ideal location to measure performance (performance tracking)

    1 minute

    dtSa

    Cookie used by Dynatrace (Analytics) like intermediate stocking to follow the user’s actions  (performance tracking)

    1 minute

    rxVisitor

    Cookie used by Dynatrace (Analytics) to identify the visitor (performance tracking)

    1 minute

    rxvt

    Cookie used by Dynatrace (Analytics) to identify the end of the user’s session (performance tracking)

    1 minute

    atidvisitor

    Cookie used by AT Internet (Analytics) to collect the numsites (unique site IDs) seen by the visitor and to stock the visitor ID. Used by XITI.

    6 months

    dtCookie

    Cookie used by Dynatrace (Analytics) containing the session ID (performance tracking)

    1 minute

    dtLatC

    Cookie used by Dynatrace (Analytics) to measure the server latency (performance tracking )

    1 minute

     

 

Statistics Cookies enable to measure the number of visits, the number of pages views, in addition to the activity of visitors on the website including their return rate. In that case, a statistical tool creates a cookie with a unique identifier, which will be stored for a maximum of 13 months

Your IP address is also connected in order to determine the city from where you are connected. It is immediately rendered anonymous after your navigation on the website, which prevents your identification as a physical person. The statistic data concerning the site traffic are first collected by the service provider AT Internet and then returned to the data controller through an aggregated and anonymous way with a web interface to which only him can access.

Such data will not be transferred to third parties nor used for another purpose. At any time, you can block those cookies by using the “opt out” proceedinng above http://www.xiti.com/en/optout.aspx .

 

5.2.2 How do you delete cookies, receive notification of their storage or change your browser settings?

 

  • How do you delete cookies already stored on your computer?
    • On your workstation:
    • On the C:\ drive select the Windows folder;
    • Open the “Temporary Internet Files” folder;
    • Select all files (CTRL A);
    • Choose the “delete” option.

 

  • How do you change browser settings to reject or be informed of the storage of cookies?
  • In the Chrome browser: Select “Settings”. Click on the “Advanced” option, which will display the options available under the “Privacy and security” section.
  • In the Internet Explorer (Microsoft) browser: Select “Tools”, “Internet Options”, “Privacy”, then the level you wish to apply;
  • In the Firefox browser: Click on “Tools” and select “Options”. In the “Privacy and security” tab, untick the box “Accept cookies from websites”;
  • For other internet browsers, please refer to the developer’s own guidelines.

6. Your rights/Contact

In accordance with current regulations, you have the right to access, correct, delete and object to the use of your personal data. You also have a right to prior consent to marketing and to object to it under the applicable regulations. You can ask for your personal data to be sent to you and you have the right to give instructions for the use of your personal data after your death.  You can also ask for restriction of the data and/or make a claim to the Information Commissioner’s Office (ICO). Please use the contact form to make your request or send it to the following address:

 

TOTAL MARKETING SERVICES – Service Consommateurs - 86982 Chasseneuil - Futuroscope Cedex - France.